At Vex Clothing, we take pride in the exceptional quality of our latex garments. However, we understand that mishaps, accidents, or changes in body shape. That’s why we offer a professional repair and alteration service for latex designs.
While we strive to provide solutions for all repair requests, it’s important to note that some used garments may not bond properly with new latex. Factors such as water-based lubricants, certain shiners, or latex from different manufacturers may impact the repairability of an item. Additionally, if your garment has been chlorinated, we will not be able to repair or alter it, as chlorination changes the structure of the latex, preventing adhesion.
If you're interested in using our repair service, please follow the steps below:
To get started, email sales@vexclothing.com with the following information:
Based on the information provided, we’ll send you an estimate for the repair. Once you approve the estimate, you can move forward with shipping your item to us.
Before shipping your garment:
Wash the Garment
Ensure all lubricants and shiners are completely removed. We recommend using Vivicleanto eliminate any residue.
Talc the Garment
Lightly talcthe inside and outside of the item to protect it during transit.
Authorization Form
Print, complete, and include the authorization form we’ll email you after you approve the estimate. This ensures we can identify your garment and the required repairs.
If an item arrives unwashed, shiny, not properly talced, or chlorinated, it will be returned without repair. A $50 cleaning fee will apply if the garment is unwashed.
Ship your garment to the address listed on the authorization form. We strongly recommend:
Our team will work diligently to restore your garment. However, in rare cases, weak seams or the repair process itself may cause additional tears or damage. While we will do our utmost to repair the item, repairs cannot always guarantee a full restoration of the garment’s original condition.
We are delighted to assist you in restoring your latex marvel. Be sure to explore Vex Clothing’s collection of garments and custom pieces to experience the highest quality in latex fashion!