Repairs & Alterations
Vex Clothing offers a repair and alteration service for all latex designs. Vex Clothing assures the highest quality in all of our garments, but we provide this service for mishaps and accidents, transformed body shapes, or problems with other latex designer and name brand items. Vex Clothing knows the importance of owning special latex items and wants to comfort their customers with repair reassurance; however, some used garments may not adhere to the new latex and will not be able to be repaired or altered. This can happen due to the shining of the latex with water-based lubricants or other shiners, or if the latex sheeting is provided by a different manufacturer.
Vex Clothing can be contacted through phone or email with a detailed description of the problem or an image of the damaged item from the client. An estimate is provided after the client specifies the repair or alteration to be modified. The first estimate is solely based on the client’s description. Once the client approves the estimate, the item to be repaired or altered is required to be sent with the REPAIR ALTERATION POLICY FORM to:
If the item is sent to Vex Clothing without the signed sheet, the garment will be refused for repair. All items shipped to Vex Clothing must be sent using Signature Confirmation. The garment to be repaired or altered needs to be washed and all shiners must be removed. Talc the inside and outside of the garment. If an unwashed, shined, or not fully talc covered item is received by Vex Clothing a $50 washing fee will be charged.
After Vex Clothing inspects the garment, a final price will be provided to the client for approval. Following the approval of the final price, Vex Clothing will make the proper adjustments to the garment. In very rare cases, the garment may tear or encounter damage due to a weak seam, the restoration process, or the deconstruction of the garment for repair or alteration. Vex Clothing will try to repair the damage to the best of their abilities but cannot be held responsible if the item cannot be restored.
Vex Clothing repair prices depend on the extent of the damage. Repairs can range from holes or tears in the latex to repairing and replacing zippers. A repair to patch a hole or correct a tear can range from $25-$75, but is susceptible to a higher price based on the level of damage. To repair or replace a zipper, the price averages $100. Alterations, whether taking-in or letting-out start at $75.
Vex Clothing will return your improved garment in a timely manner, upon the completion of the repair or alteration for your vast enjoyment with latex; however, Vex Clothing repair and alterations are completed during their low production time, which could result in a wait time of 4 weeks or longer to be finished. Nonetheless, expedited repairs and alterations are offered for a fee beginning at $40 and range in completion time from 1 day to 1 week, depending on the item. Contact Vex Clothing before the item is sent if express service is needed.
Vex Clothing is delighted to assist you in the improvement of your latex marvel. Be sure to view Vex Clothing’s collection of garments and custom pieces, in order to witness the highest quality garments in latex.