Questions about an order, sizing, or a return? We're here to help — reach out below or find quick answers through our resource links.
Sizing, shipping, latex care, and more.
📦Track or look up a recent order.
🔃Start a return, exchange, or claim.
🌟Press pulls, editorial, and showroom contact.
📍Find Vex at our retail partners.
🎬Rent Vex for productions and events.
🛍Shop ready-to-ship pieces in person.
✂️Start a custom or made-to-measure piece.
Monday – Friday, 10am – 5pm PST
Weekend inquiries answered the following business day.
Long Beach, California
By appointment only
This form is for order questions, sizing, returns, press, and general concerns — we typically respond within 24 hours on business days.
Book a private, one-on-one session at our Long Beach studio to try on and shop our ready-to-ship collection in person. Shopping appointments are for ready-to-ship pieces only. A $100 shopping appointment fee reserves your time.
Book a Shopping Appointment$100 fee · Ready-to-ship only
